The maintenance contracts from PLARAD

Inspektion

Wartung

Instandhaltung

12 months warranty on installed spare parts (excluding wear parts, O-rings, etc.)
After an initial joint evaluation, the contract is extended by 1 year at a time at the end of the contract term. The service contract may be terminated by either party 6 months before expiry.
Torque table for all product groups
Electrical safety test in accordance with DGUV V3
Shorter lead times
With correct communication and registration of the reporting chain, 5 net working days until return shipment
The Inspection maintenance level offers a discount on a replacement device during repair

12 months warranty on installed spare parts (excluding wear parts, O-rings, etc.)
After an initial joint evaluation, the contract is extended by 1 year at a time at the end of the contract term. The service contract may be terminated by either party 6 months before expiry.
Fixed prices for wear repairs, cost approvals up to amount X, flat rates for wear repairs (average per product group), excluding Inspection
Guaranteed supply of wear parts for 5 years (Maintenance and Full maintenance)
Factory certification for all product groups: with Inspection you receive a table (test certificate at extra charge), with Maintenance and Full maintenance you receive a test certificate as standard
Electrical safety test in accordance with DGUV V3
Defined wear parts such as O-rings, spring set, filter and oil are replaced as standard with Maintenance/Full maintenance
The customer receives a discount on services such as rental or training
Discount on a replacement device during repair
Warranty extensions are possible in the Maintenance/Full maintenance level
With correct communication and registration of the reporting chain, 5 net working days until return shipment

12 months warranty on installed spare parts (excluding wear parts, O-rings, etc.)
After an initial joint evaluation, the contract is extended by 1 year at a time at the end of the contract term. The service contract may be terminated by either party 6 months before expiry.
Fixed prices for wear repairs, cost approvals up to amount X, flat rates for wear repairs
Guaranteed supply of wear parts for 5 years
Factory certification for all product groups
Electrical safety test in accordance with DGUV V3
Defined wear parts such as O-rings, spring set, filter and oil are replaced as standard
The customer receives a discount on services such as rental or training
Warranty extensions are possible in the Full maintenance level
With correct communication and registration of the reporting chain, 5 net working days until return shipment
Free replacement device during repair
Full maintenance includes a free annual safety briefing/user training by ADM/service technician
Full maintenance includes a free annual bolting case analysis by ADM/bolting case analysis
Full maintenance also includes a discount on rental devices
Within Germany, transport cases are included in the Full maintenance package