PLARAD service vehicle in operation at a forestry machine

Plarad On-Site Customer Service

Product Service and Application Consulting

Customer focus is important to us

With over 60 years of expertise in fastening technology and the broadest product range, we offer you the most cost-effective solution.

We provide support as early as the design phase of your projects and, if needed, assist you during the testing phase.

We actively participate in various committees and standards boards. This ensures that current changes to standards and future requirements for fastening technology are incorporated into our expert advice.

We offer:

  • Product Training

  • Application Consultations

  • Safety Training

  • Product Training Sessions

  • On-site Troubleshooting

  • Calibrating the screws

  • Product Review

  • Worldwide Service

Plarad Service Technicians on the Job
A CAD drawing of hydraulic nutrunners.
A laptop screen showing 3D CAD models.

Comprehensive Analyses & Optimal Solutions

We analyze your fastening application based on the information and requirements you provide and offer you efficient, customized solutions. Using our fastening application questionnaire, we can put together the ideal tools for you.

We’ll create a 3D model for you in our CAD system. To do this, provide us with your fastening application data in any format you prefer (such as a hand-drawn sketch, a fastening application questionnaire, or existing CAD files, etc.), and we’ll recommend the optimal fastening tools for you.

You will receive your proposed solution as a printout and as a 3D model in the file format of your choice.

These models can also be used in your future design phases, ensuring the smooth implementation of your projects.

Benefits & Services

Our specialists will advise you right on site, demonstrate our tools, and help you learn how to use them.

Our specialized user training courses are designed for, among others, safety engineers, design engineers, operations and assembly managers, and service personnel. Here, we cover (as needed) the fundamentals of fastening technology, safety considerations, handling, positioning, and adjustment of fastening tools, as well as the documentation of fastening results.

  • Qualified Staff

  • Reducing the Need for Skilled Personnel

  • Custom-Fitted Tools

  • Proper Screw Connection

  • Documentation and Acceptance

  • Peak Load Shunting

  • Worldwide Service

  • All necessary certificates and qualifications

Service Brochure

Our Services at a Glance

Complaint

Your satisfaction matters – let us help you